last modified 05/02/2014
30 day return policy
Customer has 30 days from the date the order was received. If the customer is not satisfied with the product it is the customers responsibility to contact us via e-mail or phone. e-mail and phone number can be found at www.charitybedding.com Customer can request a return confirmation number. If your donation has already been processed before a cancellation is made the refund will be that less of the donation made (percentage of the sale that was donated to the charity of your choice depending on the purchase made)
Charity Bedding, LLC WARRANTS this Mattress Protector or Pillow Protector to be free of manufacturer's defects for 10 years from the date of purchase. The warranty covers up to 3 replacement protectors during the 10 year Warranty period. The Warranty is not transferable and proof of purchase is required. A shipping and handling fee of $9.99 per protector will be charged for each replacement protector under this Warranty.
To qualify for Warranty coverage, the Mattress Protector or Pillow Protector must be in good condition, must be free of any stains, rips, tears, punctures, burns or chemical damage. In addition to the above stated shipping & handling fees, you are responsible for any and all transportation costs associated with this warranty. Claims made in connection with this Warranty must be submitted on or before the 10th anniversary of the date of purchase by e-mailing us at firstname.lastname@example.org. Before replacing the Mattress Protector, Charity Bedding, LLC reserves the right to examine the Mattress Protector.
THIS WARRANTY DOES NOT COVER NOR DOES IT APPLY TO: Any Mattress Protector or Pillow Protector used for commercial, institutional, industrial or rental purposes. A Mattress Protector or Pillow Protector that has been misused or abused by the customer or has stains or other damages caused by bleach or any non-food related substances, mold, mildew, or as the result of uses other than for which it was designed, or for any damage or loss that may be covered by an insurance policy of any kind.
ONLY THE MATTRESS PROTECTOR OR PILLOW PROTECTOR IS COVERED BY THIS WARRANTY. IT DOES NOT COVER ANY SUBSEQUENTIAL OR CONSEQUENTIAL DAMAGES OR ANY OTHER PROPERTY DAMAGE. This warranty grants you specific legal rights. You may also have other rights under state laws that vary from state to state.